Terms of Service

Last Updated: February 20, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Directorly (“Directorly,” “we,” “us,” or “our”), governing your access to and use of the software-as-a-service platform available at directorly.app and any associated applications, APIs, or services (collectively, the “Service”).

By creating an account, clicking “I Agree,” or otherwise accessing or using the Service, you affirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (incorporated herein by reference). If you are accepting these Terms on behalf of an organization, you represent that you have authority to bind that entity.

If you do not agree to these Terms, you must not create an account or use the Service. You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use the Service.

2. Account Registration and Responsibilities

To access the core features of the Service, you must register for an account by providing accurate, current, and complete information. You agree to maintain and promptly update your account information.

We require email verification upon registration. Your account will have limited functionality until your email address is verified.

You are solely responsible for maintaining the confidentiality of your account credentials, all activity under your account, and immediately notifying us at support@directorly.app if you suspect unauthorized access. You must not share credentials with third parties. We are not liable for any loss resulting from your failure to secure your account.

3. The Service

Directorly is a SaaS platform that enables you to create, customize, and operate directory websites. Features include creating and managing directory listings, charging for premium listings, selling advertising placements, and collecting payments from end users via Stripe.

Specific features available to you depend on your subscription plan. We reserve the right to add, modify, suspend, or remove features at any time, provided that we will not materially reduce the core features of your current paid plan without reasonable notice.

We may offer certain features designated as “beta” or “preview.” These are provided as-is without warranty and may be discontinued at any time.

4. Subscription Plans and Billing

4.1 Plans and Payment

Access to the Service is offered on a subscription basis. Available plans, features, and pricing are described on our pricing page and are subject to change with notice. Some features may be offered on a free trial or free tier basis.

All subscription payments are processed by Stripe, Inc. By subscribing to a paid plan, you agree to Stripe's Terms of Service in addition to these Terms. You authorize Directorly and Stripe to charge your designated payment method for the applicable subscription fees.

4.2 Free Trials

We may offer free trials of paid features. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.

4.3 Recurring Billing

Paid subscriptions are billed on a recurring basis (monthly or annually). By subscribing, you authorize automatic charges at the beginning of each billing cycle until you cancel.

4.4 Taxes

Subscription fees do not include taxes except as otherwise stated. You are responsible for all applicable taxes. Where we are legally required to collect taxes, we will do so.

4.5 Failed Payments

If your payment fails, we will attempt to notify you. If payment remains outstanding after reasonable collection attempts, we may suspend or downgrade your account. You remain liable for all outstanding fees.

4.6 Price Changes

We reserve the right to change subscription fees with at least 30 days' advance written notice. Price changes take effect at the beginning of your next billing cycle following the notice period. If you do not accept new pricing, you must cancel before the change takes effect.

4.7 Refunds and Cancellations

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. Subscription fees are generally non-refundable. Exceptions may be made at our sole discretion for billing errors or extended outages attributable to us.

4.8 Revenue from Your Directories

Where you enable payment collection from end users of your directories, Stripe processes those payments directly. You are responsible for your own compliance with applicable laws regarding those payments, including tax obligations and Stripe's terms. Directorly is not responsible for transactions between you and your end users.

5. Acceptable Use

You may use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to:

• Engage in or promote any activity that violates applicable law or regulation.
• Facilitate illegal transactions, money laundering, or fraudulent payment processing.
• Publish content that is defamatory, obscene, abusive, threatening, or harassing, or that promotes violence or discrimination.
• Post false, misleading, or deceptive listings or directory entries.
• Violate the intellectual property rights of any third party.
• Attempt to probe, scan, or test the vulnerability of the Service without authorization, or introduce malware or malicious code.
• Circumvent technical limitations, rate limits, or access controls.
• Use the Service to compete directly with Directorly or develop a competing product.
• Resell or sublicense access to the Service without our prior written consent.
• Use automated scripts or bots that impose unreasonable load on our infrastructure.
• Reverse engineer, decompile, or disassemble any portion of the Service.

You are responsible for ensuring that your directory websites and content comply with all applicable laws. We may investigate suspected violations and, at our sole discretion, remove content, suspend or terminate your account, and/or report activity to law enforcement.

6. User-Generated Content

“Your Content” means all content you submit, upload, or publish through the Service. You retain ownership of Your Content.

By submitting Your Content, you grant Directorly a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for formatting), display, and distribute Your Content solely as necessary to operate the Service. This license terminates when you delete the relevant content or your account.

You represent that you own or have all necessary rights to submit Your Content, that it does not infringe third-party rights, and that it complies with these Terms and applicable laws.

Your directory websites may allow third parties to submit content. You are solely responsible for content submitted by your end users. We reserve the right (but not the obligation) to remove any content that violates these Terms.

7. Intellectual Property

The Service, including its software, user interface, design, graphics, logos, and documentation, is owned by Directorly and protected by intellectual property laws. These Terms do not grant you any rights in our intellectual property except the limited right to use the Service as set forth herein.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription term for your internal business purposes.

If you submit suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without obligation to you.

8. Service Availability

We strive to maintain high availability and target 99.5% monthly uptime for our core infrastructure. However, we do not guarantee uninterrupted, error-free, or perfectly secure access. The Service may be unavailable due to scheduled maintenance, unscheduled outages, third-party failures, or circumstances beyond our reasonable control.

We provide customer support via email at support@directorly.app. Support response times may vary by plan.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DIRECTORLY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We make no warranties regarding third-party services integrated with the Service, including Stripe.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DIRECTORLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, REGARDLESS OF THE THEORY OF LIABILITY.

DIRECTORLY'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (USD $100.00).

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, or fraud.

11. Indemnification

You agree to indemnify, defend, and hold harmless Directorly and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, and fees (including reasonable attorneys' fees) arising out of your violation of these Terms, Your Content, your directory websites, your use of the Service in violation of law, or your negligence or willful misconduct.

12. Termination

By You. You may terminate your account at any time through your account settings or by contacting us. Your access to paid features continues until the end of your current billing period.

By Directorly. We may suspend or terminate your account if you violate these Terms, fail to pay fees when due, engage in fraudulent activity, or if required by law. Where feasible, we will provide prior notice and an opportunity to cure.

Effect of Termination. Upon termination, your right to use the Service ceases, we may delete your account data in accordance with our Privacy Policy, and all outstanding fees become due. We recommend exporting any data you wish to retain before terminating. Sections that by their nature should survive termination shall survive.

13. Dispute Resolution

Before filing any formal legal claim, you agree to first attempt to resolve the dispute informally by contacting us at support@directorly.app. We will attempt to resolve the dispute within 30 days.

Except for claims that qualify for small claims court, any dispute that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA).

YOU AND DIRECTORLY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR COLLECTIVE PROCEEDING.

You may opt out of arbitration by sending written notice to support@directorly.app within 30 days of first accepting these Terms.

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions. Any claim must be filed within one (1) year after it arose.

14. General Provisions

• Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Directorly.
• Severability. If any provision is found invalid, the remaining provisions continue in full force.
• Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it in the future.
• Assignment. You may not assign your rights under these Terms without our consent. Directorly may assign without restriction.
• Force Majeure. We are not liable for failure or delay resulting from circumstances beyond our reasonable control.
• Notices. Notices to you will be sent to the email address associated with your account. Notices to Directorly should be sent to support@directorly.app.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and/or by posting a notice on the Service at least 14 days before changes take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and cancel your subscription before the effective date.

16. Contact Information

If you have any questions about these Terms, contact us at:

Directorly
Email: support@directorly.app
Website: https://directorly.app